FAQContact & SupportUpdated 2025-03-01

How long does support take to respond?

01Standard

2 business days for standard queries.

02Premium

Within 24 hours for Premium subscribers.

03Critical issues

Account security and hacking reports are fast-tracked regardless of account type.

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More in Contact & Support

How do I contact Klumpsy support?Do Premium users get faster support?How do I make a business or press enquiry?How do I report something that poses an immediate safety risk?How does Klumpsy handle law enforcement requests?

Still need help?

Email us at klumpsyapp@gmail.com or call +358 45 331 9633.