ArticleContact & SupportUpdated 1 February 2025

Contacting Klumpsy support

How to reach our support team.

The fastest way to reach us is Settings → Help → Report a problem in the app. This routes directly to our support queue with your account context attached, which helps us respond faster.

You can also email us at klumpsyapp@gmail.com. We aim to respond within 2 business days.

For urgent safety issues (credible threats, CSAM), flag the content in-app for immediate escalation. Safety reports are reviewed 24/7.

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If you still have questions, email us at klumpsyapp@gmail.com or call +358 45 331 9633.