Category28 articles

Contact & Support

Get in touch with the Klumpsy team for help, legal requests, press, or partnerships.

01Contacting Klumpsy support

How to reach our support team.

02Support hours and response times

When and how quickly we respond.

03Legal and law enforcement requests

How law enforcement and legal teams can submit requests.

04Press and media inquiries

Contact for journalists and media organisations.

05Partnership and business development

How to pitch integrations or brand deals.

06Submitting a GDPR or privacy request

How EU/EEA users can exercise their data rights.

07Accessibility feedback

Report accessibility barriers or provide feedback.

08Reporting a safety emergency

How to escalate urgent safety situations.

09Sending product feedback

Share ideas and suggestions with our product team.

10The Klumpsy community team

How our team supports the Klumpsy community.

11Reporting a bug via the help centre

Another path to submit bug reports.

12Support for creators

Dedicated support resources for creators.

13Timeline for data requests

How long privacy and data requests take.

14Klumpsy's office and contact addresses

Where Klumpsy is based and how to contact formally.

15Reporting a bug via the help centre

Another path to submit bug reports.

16Dedicated support for creators

Faster support for Creator Program members.

17Timeline for data and privacy requests

How long different requests take.

18Klumpsy office and contact addresses

Formal contact information.

19Escalating an unresolved support issue

How to push a stuck support ticket.

20Sending product feedback

Share ideas and suggestions with our team.

21The Klumpsy community team

How our team supports the community.

22Reporting an urgent safety emergency

Escalate life-threatening situations.

23Writing an effective support request

Get faster help by writing clear support messages.

24Klumpsy press kit

Download brand assets and company information.

25Types of partnerships Klumpsy considers

What kinds of partnerships we're open to.

26Checking the status of a support ticket

How to follow up on an open request.

27Submitting feature requests

How to suggest new features for Klumpsy.

28Is live chat support available?

Whether Klumpsy offers real-time chat support.

Didn't find what you're looking for?

Email us at klumpsyapp@gmail.com or visit the Contact & Support section.