FAQGetting Started
Getting Started
First steps with Klumpsy across all platforms.
What is Klumpsy?
An overview of what Klumpsy is and how it works.
How do I create an account?
Step-by-step account creation on web, iOS, and Android.
What is a Klump?
Understanding the core post format on Klumpsy.
What is Glow mode?
How Glow mode lets you post with a public identity.
How do I find and link my school?
Linking a school to your Klumpsy account.
How does the Explore page work?
Discovering content outside your feed.
How does the feed algorithm work?
What determines what you see in your feed.
How do I follow topics (aihe)?
Following hashtag topics to curate your feed.
What does Surface to Glow mean?
Understanding the Surface to Glow feature on posts.
How do I delete my account?
Permanently removing your Klumpsy account.
Can I have multiple accounts?
Multi-account support on Klumpsy.
What is the Recommended for You section?
Personalised content recommendations on Klumpsy.
What is a Glow handle?
Understanding your public username on Klumpsy.
Is there an onboarding tour?
Getting a guided introduction to Klumpsy's features.
How do I invite friends to Klumpsy?
Sharing Klumpsy with people you know.
What is the difference between my school feed and the global feed?
Understanding the two main feed views on Klumpsy.
What languages does Klumpsy support?
Available interface languages on Klumpsy.
What is a vote on Klumpsy?
Understanding the upvote system on Klumps.
Can I follow a school I don't attend?
Following schools outside your own on Klumpsy.
Can I use Klumpsy on multiple devices?
Syncing your account across phones, tablets, and web.
Can I translate posts into my language?
Post translation features on Klumpsy.
Where can I read the Terms of Service?
Finding Klumpsy's legal documents.
How do I set my default posting mode?
Choosing whether to post anonymously or as Glow by default.
How do I discover other students on Klumpsy?
Finding fellow students to follow on Klumpsy.
How does Klumpsy use my data?
A plain-language summary of Klumpsy's data practices.
What is the minimum age to use Klumpsy?
Age requirements for creating a Klumpsy account.
How is Klumpsy different from other social apps?
What makes Klumpsy unique compared to Twitter, Reddit, or Yik Yak.