FAQNotificationsUpdated 2025-02-25
Why are my notifications delayed?
01Battery optimisation
Aggressive battery optimisation (especially on Android) can delay background delivery. Exclude Klumpsy from battery optimisation.
02Platform delays
Apple and Google's push notification services occasionally introduce delays outside Klumpsy's control. Check klumpsy.com/status for outages.
03Wi-Fi vs mobile data
Notifications require a live internet connection. Moving between networks can briefly interrupt delivery.
Still need help?
Email us at klumpsyapp@gmail.com or call +358 45 331 9633.