FAQPayments & BillingUpdated 2025-03-10

Can I gift Premium to someone?

01Gifting

Go to klumpsy.com/premium/gift, enter the recipient's username, choose 1, 3, or 12 months, and pay.

02Delivery

The recipient gets a notification and a gift code to redeem.

03Refunds on gifts

Gift subscriptions are non-refundable once redeemed.

When is my Premium renewed?My Premium payment failed — what happens?

Still need help?

Email us at klumpsyapp@gmail.com or call +358 45 331 9633.