FAQContact & SupportUpdated 2025-03-01

How do I check the status of my support ticket?

01Email thread

All support is handled via email. Reply to your original support email to add information or request a status update.

02Reference number

Klumpsy's support emails include a ticket reference number in the subject line (e.g. [KLP-12345]). Include this number in follow-up emails.

03No response

If you haven't received a reply within the expected timeframe, email klumpsyapp@gmail.com with your original subject line and ticket reference.

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Still need help?

Email us at klumpsyapp@gmail.com or call +358 45 331 9633.