ArticleTechnical & BugsUpdated 1 March 2025
SMS 2FA not receiving codes
Troubleshoot missing SMS verification codes.
If SMS verification codes aren't arriving:
- Wait up to 5 minutes — SMS delivery can be delayed.
- Check your phone has signal and is not in Do Not Disturb mode.
- Confirm the phone number on your account is correct (Settings → Account → Phone number).
- Try a different carrier network if available.
- Switch to an authenticator app instead of SMS — it's more reliable and more secure.
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