ArticleTechnical & BugsUpdated 1 March 2025

SMS 2FA not receiving codes

Troubleshoot missing SMS verification codes.

If SMS verification codes aren't arriving:

  • Wait up to 5 minutes — SMS delivery can be delayed.
  • Check your phone has signal and is not in Do Not Disturb mode.
  • Confirm the phone number on your account is correct (Settings → Account → Phone number).
  • Try a different carrier network if available.
  • Switch to an authenticator app instead of SMS — it's more reliable and more secure.

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