FAQAccount & LoginUpdated 2025-03-05

My account was suspended — what do I do?

01Why accounts are suspended

Suspensions happen when content violates community guidelines repeatedly or when a serious violation occurs.

02Appealing

Email klumpsyapp@gmail.com with your username and a brief explanation. Appeals are reviewed within 5 business days.

03Permanent bans

Some violations result in a permanent ban with no appeal option, including CSAM, doxxing, and coordinated harassment.

Can I log in with Apple?I think my account was hacked

Still need help?

Email us at klumpsyapp@gmail.com or call +358 45 331 9633.