FAQContact & SupportUpdated 2025-03-01

How do I get help recovering my account?

01Email support

Email klumpsyapp@gmail.com with Account recovery in the subject. Include your Glow username and the email address registered to the account.

02Identity verification

Support will ask questions to verify your identity before restoring access.

03Timeline

Account recovery requests are reviewed within 1 business day due to their security sensitivity.

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Still need help?

Email us at klumpsyapp@gmail.com or call +358 45 331 9633.