FAQContact & SupportUpdated 2025-03-01

How do I report a child safety issue?

01Immediate action

If a child is in immediate danger, contact emergency services first.

02In-app reporting

Report any post or account with Endangering minors as the reason. These reports are reviewed immediately.

03Direct contact

Email klumpsyapp@gmail.com with CHILD SAFETY in the subject for direct escalation to the Trust & Safety team.

How do I get help recovering my account?I'm a school administrator — how do I contact Klumpsy?

Still need help?

Email us at klumpsyapp@gmail.com or call +358 45 331 9633.