ArticleAccount & LoginUpdated 10 February 2025

My account was hacked

Immediate steps to secure a compromised account.

If you believe your account has been accessed without your permission:

  1. Change your password immediately via Forgot password.
  2. Go to Settings → Security → Devices and log out all unfamiliar devices.
  3. Enable 2FA if it isn't already on.
  4. Check Settings → Account → Email address to ensure it hasn't been changed.
  5. Report the compromise to us at klumpsyapp@gmail.com with subject "Compromised account" so we can review activity logs.

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If you still have questions, email us at klumpsyapp@gmail.com or call +358 45 331 9633.