Account & Login
Manage your credentials, security settings, login issues, and account lifecycle.
How to update your password when logged in or locked out.
Steps to update your account email.
Set up 2FA to protect your account.
What backup codes are and how to regenerate them.
How to view and remove devices logged into your account.
What to do if you can't get into your account.
Immediate steps to secure a compromised account.
How to temporarily deactivate your Klumpsy account.
How to delete your account and what data is removed.
How to log out from one or all devices.
Connect your Google, Apple, or other accounts.
How to update the phone number on your account.
Control who can see your profile and posts.
Minimum age to use the platform.
See your previous usernames.
Personal, creator, and business accounts explained.
Log into more than one Klumpsy account on the same device.
Add your birthdate and who can see it.
Export all Klumpsy data before leaving or for a backup.
Understand your options before you decide.
What changes when you become a creator.
Email uniqueness rules.
Steps to maximise your account security.
Review and revoke third-party app access.
View and kill all active login sessions.
How to recover a forgotten username.
Account merging is not supported.
Best practices for credential management.
What to do if you receive an unrecognised login alert.
Improving your profile completion percentage.
Accounts are non-transferable.
Stop receiving marketing emails.
Bulk-accept or decline follow requests.
Using Sign in with Apple on Klumpsy.
Using Sign in with Google on Klumpsy.
A full audit of your account security.
Review and revoke third-party app access.
What changes when you become a creator.
Email uniqueness rules on Klumpsy.
Add your birthdate and control its visibility.
Log into up to 5 accounts simultaneously.
See the usernames you've previously used.
How to see when your account was created.
Quick access to the most-used privacy settings.
Didn't find what you're looking for?
Email us at klumpsyapp@gmail.com or visit the Contact & Support section.