Category44 articles

Account & Login

Manage your credentials, security settings, login issues, and account lifecycle.

01Changing your password

How to update your password when logged in or locked out.

02Changing your email address

Steps to update your account email.

03Enabling two-factor authentication

Set up 2FA to protect your account.

04Using backup codes

What backup codes are and how to regenerate them.

05Managing trusted devices

How to view and remove devices logged into your account.

06Recovering a locked account

What to do if you can't get into your account.

07My account was hacked

Immediate steps to secure a compromised account.

08Deactivating your account

How to temporarily deactivate your Klumpsy account.

09Permanently deleting your account

How to delete your account and what data is removed.

10Logging out of Klumpsy

How to log out from one or all devices.

11Linking other accounts

Connect your Google, Apple, or other accounts.

12Adding or changing your phone number

How to update the phone number on your account.

13Setting your account to public or private

Control who can see your profile and posts.

14Age requirements for Klumpsy

Minimum age to use the platform.

15Viewing your username history

See your previous usernames.

16Account types on Klumpsy

Personal, creator, and business accounts explained.

17Managing multiple accounts

Log into more than one Klumpsy account on the same device.

18Birthday settings

Add your birthdate and who can see it.

19Data portability: exporting your account

Export all Klumpsy data before leaving or for a backup.

20Difference between closing and deleting your account

Understand your options before you decide.

21Switching to a Creator account

What changes when you become a creator.

22Can I have two accounts with the same email?

Email uniqueness rules.

23Account security checklist

Steps to maximise your account security.

24Managing connected apps

Review and revoke third-party app access.

25Active session management

View and kill all active login sessions.

26Forgot your username

How to recover a forgotten username.

27Can I merge two Klumpsy accounts?

Account merging is not supported.

28Using a password manager with Klumpsy

Best practices for credential management.

29Suspicious login alert

What to do if you receive an unrecognised login alert.

30Profile completion score

Improving your profile completion percentage.

31Transferring account ownership

Accounts are non-transferable.

32Unsubscribing from Klumpsy emails

Stop receiving marketing emails.

33Managing pending follow requests

Bulk-accept or decline follow requests.

34Logging in with Apple

Using Sign in with Apple on Klumpsy.

35Logging in with Google

Using Sign in with Google on Klumpsy.

36Account security checklist

A full audit of your account security.

37Managing connected third-party apps

Review and revoke third-party app access.

38Switching to a Creator account

What changes when you become a creator.

39Can I have two accounts with the same email?

Email uniqueness rules on Klumpsy.

40Birthday settings

Add your birthdate and control its visibility.

41Managing multiple accounts on one device

Log into up to 5 accounts simultaneously.

42Viewing your username history

See the usernames you've previously used.

43Viewing your account age

How to see when your account was created.

44Privacy shortcuts in settings

Quick access to the most-used privacy settings.

Didn't find what you're looking for?

Email us at klumpsyapp@gmail.com or visit the Contact & Support section.