Payments & Billing
Klumpsy Premium, subscriptions, payment methods, and refunds.
Features and pricing of the paid subscription.
How to purchase a Premium subscription.
How to cancel and what happens to your account.
When you can get a refund for Klumpsy Premium.
Change the card or account used for your subscription.
Access receipts and past payments.
What to do when a payment doesn't go through.
Buying and using Klumps tokens.
How tax is applied to subscriptions and purchases.
Share Premium with household members.
Discounted Premium for students.
Buy a Premium subscription as a gift.
How tax is applied to subscriptions.
Share Premium with up to 5 household accounts.
Discounted Premium for eligible students.
Buy Premium as a gift for someone.
When unused Klumps expire.
Temporarily pause instead of cancelling.
Where creator earnings can be paid out.
Notifications before your subscription renews.
Expiry rules for purchased and earned Klumps.
Temporarily pause instead of cancelling.
Where Klumpsy can send creator earnings.
Notifications before your plan renews.
Configure your tax information for payouts.
How to raise a billing dispute.
How payouts work in non-EUR currencies.
Didn't find what you're looking for?
Email us at klumpsyapp@gmail.com or visit the Contact & Support section.